{"id":507,"date":"2021-03-11T10:34:13","date_gmt":"2021-03-11T10:34:13","guid":{"rendered":"http:\/\/www.domobroadcast.com\/?page_id=507"},"modified":"2023-09-06T09:19:07","modified_gmt":"2023-09-06T09:19:07","slug":"support","status":"publish","type":"page","link":"https:\/\/www.domobroadcast.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.9.0″ _module_preset=”default” background_image=”https:\/\/www.domobroadcast.com\/wp-content\/uploads\/2021\/02\/pexels-cinedirektor-films-3928586.jpg” global_colors_info=”{}”][et_pb_row _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.0″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”center” global_colors_info=”{}”]<\/p>\n

Support<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row admin_label=”Details” _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Contact Blerb” _builder_version=”4.9.7″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#58595b” header_2_font=”|300||on|||||” header_2_text_color=”var(–primary)” header_2_font_size=”27px” global_colors_info=”{}”]<\/p>\n

Timely, reactive and always available, support is a critical issue for you. In the broadcast industry, the show must go on and even when a fix is being made an interim solution must be available. We get that, and we are here for you. Each of us on the Domo Broadcast Systems (DBS) team comes from a broadcast background, so we understand the time-critical pressures you face and your need for proactive solutions.<\/p>\n

We\u2019re renowned for our quality customer support, including in-the-field advice for all your satellite and RF equipment needs.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Contact Info” module_class=”contact-icon-section” _builder_version=”4.10.8″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#58595b” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

<\/span>General support: support@domobroadcast.com<\/a><\/p>\n

<\/span>In-the-field telephone support: 01489 566750<\/a> Option 3<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Contact Blerb” _builder_version=”4.9.3″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#58595b” header_2_font=”|300||on|||||” header_2_text_color=”var(–primary)” header_2_font_size=”27px” global_colors_info=”{}”]Support documents and handbooks:[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExNTMifX0=@” button_text=”View Downloads” _builder_version=”4.9.3″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_bg_color=”var(–primary)” button_border_color=”var(–primary)” button_use_icon=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”var(–primary)”][\/et_pb_button][et_pb_text admin_label=”Button Blerb” _builder_version=”4.10.8″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#58595b” header_2_font=”|300||on|||||” header_2_text_color=”var(–primary)” header_2_font_size=”27px” global_colors_info=”{}”]Please contact Support for advice before raising an RMA:[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NjMifX0=@” button_text=”RMA Form” _builder_version=”4.10.8″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_bg_color=”var(–primary)” button_border_color=”var(–primary)” button_use_icon=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”var(–primary)”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

SupportTimely, reactive and always available, support is a critical issue for you. In the broadcast industry, the show must go…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\nSupport - Domo Broadcast Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.domobroadcast.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Domo Broadcast Systems\" \/>\n<meta property=\"og:description\" content=\"SupportTimely, reactive and always available, support is a critical issue for you. In the broadcast industry, the show must go...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.domobroadcast.com\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Domo Broadcast Systems\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BroadcastWirelessSystems\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-06T09:19:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bws_bips\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.domobroadcast.com\/support\/\",\"url\":\"https:\/\/www.domobroadcast.com\/support\/\",\"name\":\"Support - Domo Broadcast Systems\",\"isPartOf\":{\"@id\":\"https:\/\/www.domobroadcast.com\/#website\"},\"datePublished\":\"2021-03-11T10:34:13+00:00\",\"dateModified\":\"2023-09-06T09:19:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.domobroadcast.com\/support\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.domobroadcast.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.domobroadcast.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.domobroadcast.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.domobroadcast.com\/#website\",\"url\":\"https:\/\/www.domobroadcast.com\/\",\"name\":\"Broadcast Wireless Systems\",\"description\":\"For the moments that matter\",\"publisher\":{\"@id\":\"https:\/\/www.domobroadcast.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.domobroadcast.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.domobroadcast.com\/#organization\",\"name\":\"Broadcast Wireless Systems\",\"url\":\"https:\/\/www.domobroadcast.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.domobroadcast.com\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/www.domobroadcast.com\/wp-content\/uploads\/2021\/02\/BWS-logo.svg\",\"contentUrl\":\"http:\/\/www.domobroadcast.com\/wp-content\/uploads\/2021\/02\/BWS-logo.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Broadcast Wireless Systems\"},\"image\":{\"@id\":\"https:\/\/www.domobroadcast.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/BroadcastWirelessSystems\/\",\"https:\/\/x.com\/bws_bips\",\"https:\/\/www.linkedin.com\/company\/broadcast-wireless-systems-limited\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Domo Broadcast Systems","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.domobroadcast.com\/support\/","og_locale":"en_GB","og_type":"article","og_title":"Support - Domo Broadcast Systems","og_description":"SupportTimely, reactive and always available, support is a critical issue for you. In the broadcast industry, the show must go...","og_url":"https:\/\/www.domobroadcast.com\/support\/","og_site_name":"Domo Broadcast Systems","article_publisher":"https:\/\/www.facebook.com\/BroadcastWirelessSystems\/","article_modified_time":"2023-09-06T09:19:07+00:00","twitter_card":"summary_large_image","twitter_site":"@bws_bips","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.domobroadcast.com\/support\/","url":"https:\/\/www.domobroadcast.com\/support\/","name":"Support - Domo Broadcast Systems","isPartOf":{"@id":"https:\/\/www.domobroadcast.com\/#website"},"datePublished":"2021-03-11T10:34:13+00:00","dateModified":"2023-09-06T09:19:07+00:00","breadcrumb":{"@id":"https:\/\/www.domobroadcast.com\/support\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.domobroadcast.com\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.domobroadcast.com\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.domobroadcast.com\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/www.domobroadcast.com\/#website","url":"https:\/\/www.domobroadcast.com\/","name":"Broadcast Wireless Systems","description":"For the moments that matter","publisher":{"@id":"https:\/\/www.domobroadcast.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.domobroadcast.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.domobroadcast.com\/#organization","name":"Broadcast Wireless Systems","url":"https:\/\/www.domobroadcast.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.domobroadcast.com\/#\/schema\/logo\/image\/","url":"http:\/\/www.domobroadcast.com\/wp-content\/uploads\/2021\/02\/BWS-logo.svg","contentUrl":"http:\/\/www.domobroadcast.com\/wp-content\/uploads\/2021\/02\/BWS-logo.svg","width":"1024","height":"1024","caption":"Broadcast Wireless Systems"},"image":{"@id":"https:\/\/www.domobroadcast.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BroadcastWirelessSystems\/","https:\/\/x.com\/bws_bips","https:\/\/www.linkedin.com\/company\/broadcast-wireless-systems-limited\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/pages\/507"}],"collection":[{"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/comments?post=507"}],"version-history":[{"count":7,"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/pages\/507\/revisions"}],"predecessor-version":[{"id":2491,"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/pages\/507\/revisions\/2491"}],"wp:attachment":[{"href":"https:\/\/www.domobroadcast.com\/wp-json\/wp\/v2\/media?parent=507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}